Customers often get attracted by lucrative deals and discounts offered by firms.These, attracted customers are termed as encouraged arrivals.In this paper, we developed a multi-server Feedback Markovian queuing lsu tote bag model with encouraged arrivals, customer impatience, and retention of impatient customers.The stationary system size probabilities are obtained recursively.Also, we presented the necessary measures of performance and gave numerical zwo off axis guider illustrations.
Some particular, and special cases of the model are discussed.